Connected Pro Series
Model 3120H-B
Belt or Chain Drive - 3120H-B
The Model 3120H-B Genie professional line garage door opener offers integrated Wi-Fi connectivity, durability, and reliable performance. Aladdin Connect allows you to monitor and control your garage door from almost anywhere. Plus the 3120H-B includes a battery backup!
Aladdin Connect Smart Tech built in- works with Alexa
DC motor with Soft Start & Stop control
Opening speed: Up to 7.0 in/sec †
Battery backup included
15 Year Motor Limited Warranty**
2 light bulbs – Genie LED light bulbs recommended (60-watt max if incandescent bulbs used.)
GenieSense™ monitoring and diagnostic technology
C-channel rail for strength & aesthetics
Intellicode® security
HomeLink® & Car2U® compatible (No external repeater box or bridge needed.)
Special Features
Battery Backup Included- allows you to operate the garage door when the power is out
Aladdin Connect – Remotely monitor & control your garage door with your smart device from almost anywhere at any time, while tracking the operation of your door. Since Aladdin Connect is built into the opener, you do not need to add any other hardware. Works in conjunction with your home router.
Durable, reliable performance – The strong DC motor operates most properly balanced residential sectional doors up to 10′ high and 500 pounds. Model 3120 has an opening speed of 7.0″ per second.†
Soft Start & Stop Control – DC technology allows your door to begin and end its movement smoothly instead of abruptly whenever you operate it. This creates less noise and less wear on the door.
6′ power cord – While most openers come with a 4′ power cord, the Model 3120 cord is 6′ in length to compensate for outlets that require longer reach.
Dependability – The quality built into a Model 3120 is backed by a 15-year Limited Warranty** for the motor and 15 years for the belt drive rail (5 years for the chain drive rail.)
Smart lighting – The Model 3120 comes with lighting on each side of the powerhead to help spread light around the entire garage.
GenieSense™ monitoring – Automatic force profiling and diagnostic technology improve safety by stopping operation when significant changes occur.
Standard Genie Garage Door Opener Features
Patented Dual Frequency Technology:
Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products.
Intellicode Security Technology:
Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access.
GenieSense™ Monitoring & Diagnostic Technology:
Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur.
Installation Manuals and Support
Operation & Maintenance Manual
Programming Instructions
Other Helpful Resources
*More resources and support can be found on our full Genie Customer Support Portal
RECOMMENDED ACCESSORIES
CALIFORNIA RESIDENTS: In accordance with California State Law SB-969, all installed garage door openers in the state must have battery backup as of July 1, 2019. Click Here to learn more.
* Horsepower Comparable (HPc) designates that this garage door opener meets Genie’s lifting force specification for the specific amount mentioned horsepower garage door openers.
** See manual for limitations and details.
*** For residential sectional garage doors up to 7′ high. Extension kit required for 8′ high doors.
† Maximum opening speed +/- 0.5 in/sec.
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What they say
Russell, our service tech kept us updated as to when he would arrive. Very helpful as we were planning to leave as soon as he finished. After his initial inspection of our garage door he pointed out items that had worn out after 20+ years of operation. He offered us a discount for the recommended repairs. He did not pressure us to make the repairs. The repairs were quick and he walked us through everything to make sure we were satisfied. Overall an excellent experience. Definitely will use them again.
The installer couldn’t have been better. Russell was friendly and competent. He never stopped working the entire time he spent at our house except for a quick lunch. We were very pleased. And the garage doors look great.
Hands down an excellent garage door repair company. My door came off the track late at night and they understood the need for safety and security of my garage and came within an hour to repair. I'm grateful for Bluegrass' focus on the customer. Thanks for the help!
Had 2 new garage doors installed today and they look amazing! Brandon was very nice, very efficient and hard working. Give them a call. They do awesome work and the price point was great as well. Thanks guys!
Thank you Stewart! Russell did a wonderful job with our garage door installation! Excellent communication and a very professional job! Would highly recommend Bluegrass Garage Door for your garage door service or replacement work.
Michael Dowd
Louisville, KY
Michael Dowd
Louisville, KY
Zach came in was professional, well knowledgeable about the job. He hung the door by himself in no time. Very pleased with the service and his workmanship Highly recommend these guys would definitely use them again
Jason notified me when he would be arriving and arrived on time. Very cordial and professional in all aspects of customer service. Kept me informed of the progress and the install was completed without issue. Very nice gentleman and enjoyed talking with him. Gave me pointers on how to keep the new door like new for years to come.
Bluegrass Garage Door was able to send someone to repair my garage door in a very timely manner. The technician was very friendly, professional and knowledgeable. The repair was performed quickly and he explained what was being done and also offered tips for maintenance.
Next day service after submitting to my home warranty, installation was fast and the tech took time to ensure everything was working properly. I highly recommend this company for any garage door needs
Late Thursday afternoon around 4:30 pm, I heard wires snap in my garage and immediately called 2 companies and o no avail and being hung up on I took to google to look up reputable garage door repair companies. Was able to find a few and made one online appt through a big name for first available being Saturday morning. I continued combing through companies and reading reviews as they tell the better story and experience for those of us looking. I read through the reviews on this page and called to check availability for repairs. First available on Saturday and I decided to also schedule and cancel the other big name company. I am so glad I did as Jason came out at 7am to assess and within minutes explained what needed to be done. He let me know that he can fix it today but would need to be back out in afternoon due to other scheduled jobs. He got it repaired and proactively shared what I need to do with garage door maintenance and keep everything working. Previous companies installed things improperly and he corrected a lot of what was done incorrectly and educated me on what I needed to know. Jason was very knowledgeable and great at what he does and lucky to have selected Bluegrass garage repair for this unexpected repair. Definitely recommend and they go above and beyond and Jason came back out today to help correct another item with a bar on my garage door and how the motor was sitting and fixed at for me. Definitely saving this company for any future repairs (hopefully none anytime soon) and recommend to other friends and neighbors. Thank you for the A+++ service and going above and beyond!!
⭐⭐⭐⭐⭐ Exceptional Service & Craftsmanship!
I can't say enough great things about Bluegrass Garage Door! They recently completed a large-scale project for me, and from start to finish, the experience was nothing short of amazing. Their team was professional, efficient, and highly skilled, handling every detail with precision and care.
From the initial consultation to the final installation, they communicated clearly, ensuring I was informed and comfortable every step of the way. The quality of their work is outstanding—our new doors not only look fantastic but function flawlessly. They took on a complex job and executed it with ease, proving their expertise and dedication to customer satisfaction.
If you're looking for a garage door company that delivers top-notch service, exceptional craftsmanship, and a seamless experience, look no further than Bluegrass Garage Door. I highly recommend them and will definitely be using them again for any future needs!
Thank you, Bluegrass Garage Door, for an incredible job!
I can't say enough great things about Bluegrass Garage Door! They recently completed a large-scale project for me, and from start to finish, the experience was nothing short of amazing. Their team was professional, efficient, and highly skilled, handling every detail with precision and care.
From the initial consultation to the final installation, they communicated clearly, ensuring I was informed and comfortable every step of the way. The quality of their work is outstanding—our new doors not only look fantastic but function flawlessly. They took on a complex job and executed it with ease, proving their expertise and dedication to customer satisfaction.
If you're looking for a garage door company that delivers top-notch service, exceptional craftsmanship, and a seamless experience, look no further than Bluegrass Garage Door. I highly recommend them and will definitely be using them again for any future needs!
Thank you, Bluegrass Garage Door, for an incredible job!
I contacted Bluegrass Garage door to repair my garage door and they were able to send a tech out the next day. My door was back operating within the hour. The tech Jason was punctual to the appointment and provided answers to questions that I had. I would recommend this company.
Very pleased with my experience with Bluegrass Garage Door. Reasonable price, great communication throughout the process, excellent install within the timeframe promised. All staff was polite and well informed. I would absolutely use Bluegrass again and can highly recommend them to others.
Excellent job very friendly. Great work. I definitely will recommend them to all my family and friends
Jason was extremely accommodating, very knowledgeable and And has the attention for listening.
If you are needing honest, reliable & better prices to repair, replace parts on your garage door I highly recommend this company, Bluegrass Garage Door.
Great pricing and service! Jason and Zach were fantastic, knowledgeable technicians. Job was done well and timely.
Emergency garage door repair service excellence! Showed up promptly and professional. Provided excellent service and recommendations.
On Friday 10-11-24, Stewart came out to replace the springs on our garage door. It was an emergency because we couldn’t get the car out of the garage. He worked us into his schedule so we did not have to wait 3 more days until Monday. He was very professional and extremely polite. I highly recommend Stewart and his company.
Absolutely 100% perfect company in every way. Immediately responded to call for service, came next day on time, personable and very knowledgable technician, Zaki, who got garage door working like a brand new one. If only all businesses could be as reliable and responsive as Bluegrass. Guarantee them to be the best.
Also want to mention how easy to communicate with their office. Actual live person answers phone and is very pleasant and efficient! 👍👍👍👍👍
Also want to mention how easy to communicate with their office. Actual live person answers phone and is very pleasant and efficient! 👍👍👍👍👍
Jason did an outstanding job, skilled and professional. Very happy with the whole project
Super impressed with Bluegrass garage doors and Jason! Showed up the next day and replaced my opener. And didn’t overcharge like the last place I called. This is the only place I’ll be calling for help with my garage door from now on.
Jason got here on time, got the job done, and was great! In the unfortunate event I have to get someone back to fool with a garage again, I'll be happy to get Bluegrass back out!
Zach and Jason from Bluegrass Garage Door did a wonderful job. They were on time. Not only did they fix the broken springs they educated me on how to maintain my garage door. They even gave me pointers on what not to do. They were very helpful.
Quick response. Very affordable.
Jason did an amazing job and is very knowledgeable. My go to guys for garage door repair.
Jason did an amazing job and is very knowledgeable. My go to guys for garage door repair.
I was impressed with how quick they got me scheduled, and Jason was nice especially explaining to me everything that needed installed. Plus, their price was the cheapest of all the companies I researched.
Bluegrass Garage Door promptly assessed the broken 10x8 garage door to match the adjacent older door and ordered an exact replacement. They also installed a new belt drive WIFI opener and added rubber rollers to the older door along with new rubber seal. The installers, Zaki and Brandon, were knowledgeable, efficient, and left the work area clean. Customer service by text or phone was excellent.
I would highly recommend this company to take care of any garage door needs. They were very quick, efficient, professional, as well as reasonable. I will definitely call them back for any future needs I have.
Jason went above and beyond. Excellent service, great communication, and friendly attitude.
I was very happy with my installed door. They replaced the door that I hit while ineas moving in. Good price and came out when they said the old be here. Enjoyed the installer did a great job.
Absolute hands down the best experience with your company. Zack is AMAZING. He's thorough, he's organized, he's kind, he knows his job. He went out of his way in every area through the entire install. I will recommend this company to everyone I know. Thank you for being so AWESOME!! All companies should model their business after you.
Everyone at Bluegrass that I spoke to was very nice, they answered all my questions and were very helpful. Jason installed our door. He was very pleasant to be around and quite knowledgeable. I would highly recommend Bluegrass Garage Door to anyone needing a new garage door.
Great customer service! They came out the next day and fixed my door for me same day.
BLUEGRASS GARADE DOORS IS AN EXCELLENT , AFFORDABLE GARAGE DOOR COMPANY. Our door opener broke on a holiday weekend, the owner sent an installer- No extra fees , no service call charge., for a top genie garage door opener. Jason was Amazing: very professional, friendly installer. I highly recommend this company
Friendly staff and took time to explain diff between the units to install
Talk about awesome and timely service! I called in close to open after my garage door was acting up and lights were blinking on the motor.
I was greeted with a friendly voice (thanks Anne!) and an appointment scheduled for the same day. Techs came within the scheduled window and immediately identified my issue, explained the cost and got to work once I approved the job. They were personable and efficient during their visit.
Bluegrass Garage Door will be my go to for any future garage door issues.
Thanks y’all!
I was greeted with a friendly voice (thanks Anne!) and an appointment scheduled for the same day. Techs came within the scheduled window and immediately identified my issue, explained the cost and got to work once I approved the job. They were personable and efficient during their visit.
Bluegrass Garage Door will be my go to for any future garage door issues.
Thanks y’all!
Zak provided great service replacing my old garage door opener. He explained how it works and problems that could occur. Was generous about inviting me to call if I have any problems. Highly recommend this company.
Zaki was at house across the street and we asked him if he could look at our garage door that quit working this morning. He was kind enough to come over and adjusted our sights and it worked. Next time we need our garage door repaired we’re calling you guys because he went beyond our expectations. I will also tell all my family and friends about your company due to Zaki.
We were referred to Blue Grass Garage Door by a neighbor. We met with Zack several times to discuss changing out our traditional garage door and opener with a high lift track system and side mounted motor.
Zack contacted us the day prior to our installation to make sure we were still on schedule. The following morning he contacted us to let us know he was running a little late. The installation was great. He had everything he needed which allowed the installation to be flawless along with removing all the discarded items. Followed by demonstrating how the new system worked to myself and my wife! All I can say is a job well done!
Zack contacted us the day prior to our installation to make sure we were still on schedule. The following morning he contacted us to let us know he was running a little late. The installation was great. He had everything he needed which allowed the installation to be flawless along with removing all the discarded items. Followed by demonstrating how the new system worked to myself and my wife! All I can say is a job well done!
I came across this company by chance, but feel very lucky I did. My old garage was experiencing issues. Not only were they quick to help me fix things, but when I needed an additional tweak to the initial repair, they scheduled me same day I called with a concern. Highly knowledgeable, very friendly, and take the time to explain things. Not only that, but one of the best priced around from the quotes I had found when I was looking for the initial repair. Great service!! A+++. I appreciate all you did!
I was skeptical of a company that was so up front about pricing, especially because my door hasn't worked properly in years. I did have some additional cost above the advertised price, but I felt it was fair. Zak, out technician, was amazing. He quickly diagnosed the problem and got us up and running in about two hours. Another company told us we would need a full door replacement. Would have been easy for them to do the same. Lot of respect for people that shoot you straight. 10/10 recommend.
The installed insulated garage doors look great, The installers were really nice and friendly and did a great job installing the doors and openers. I highly reccomend Bluegrass Garage door company.
Jason from Bluegrass Garage Door came out promptly to take a look at our garage door seal, replaced it soon after and even helped me setup my smart garage door openers.
The service was great, super fast and the price was more than fair as well.
They also offered to come out even sooner if I needed on Derby weekend. We didn’t need that but it was nice to offer!
Thank you all for your help and if anything comes up with our garage door in the future I know who to call around Mount Washington Ky. They make you feel like you matter as a customer and no hassles at all!
5/5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
The service was great, super fast and the price was more than fair as well.
They also offered to come out even sooner if I needed on Derby weekend. We didn’t need that but it was nice to offer!
Thank you all for your help and if anything comes up with our garage door in the future I know who to call around Mount Washington Ky. They make you feel like you matter as a customer and no hassles at all!
5/5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Absolutely fantastic service
I had one of my garage doors replaced this morning and their technician, Zacki, was wonderful.
Incredibly friendly and professional.
I will definitely use Bluegrass Garage Door when we have to replace our other door.
I had one of my garage doors replaced this morning and their technician, Zacki, was wonderful.
Incredibly friendly and professional.
I will definitely use Bluegrass Garage Door when we have to replace our other door.
Reasonably priced, excellent service and education on how to maintain my investment. Thank you Bluegrass and Jason for your garage door expertise.
Bluegrass was great to deal with. Quick response, fast service and very resonable on price. Our garage door spring broke at 10:00 p.m., I called Bluegrass at 8:00 a.m. the next morning and they had someone here by 10:00 a.m.
Zak did a fantastic job and I would recommend Bluegrass to anyone needing garage door service!
Zak did a fantastic job and I would recommend Bluegrass to anyone needing garage door service!
Jason and Brandon did great work! They were prompt, courteous, and explained the reasoning behind every service recommended. This is the second time I have used Bluegrass and I will be recommending them to my family and friends.
Zach is the coolest garage door repair technician in Kentucky. He did a wonderful job repairing my garage door today. I love his bubbly and friendly personality. You can tell right away he is a really cool dude. The Bluegrass Garage Door company is very lucky and fortunate to have Zach working for them. Zach is the coolest and he deserves a raise!!!
Jason and Brandon did a great job. They were on time, knowledgeable and super efficient. They even gave me pointers on how to keep my garage door in good working order for years to come! Thanks for the 5-star service!!
We just had an automatic garage door opener installed and we are so happy with it! After calling around to different garage door companies, we chose Bluegrass Garage Door LLC because they had the best price. Our technician, Jason, was so nice and professional and did a great job! I would highly recommend this company!
Responded quickly and was fair on quote and pricing for fixing a broken spring on our garage door. Quickly fixed the problem and Jason was extremely friendly and knowledgeable!
From beginning to end everyone was so helpful and friendly. Called other places & their services had a wide range of pricing. This place had a set price for garage door springs (24"), everything included. When there was a cancellation Suzanne called me was able to move my appointment up. Great job Zaki!
What an all star company! Every single person I talked to was very knowledgeable and nice. Their communication is amazing. Their prices outstanding. I will recommend Bluegrass Garage Doors to everyone i know!
I wrote a wonderful review on Bluegrass Garage Doors last year when they installed a new garage door at my home. I called them today because a bolt had come loose that prevented the door from working. They came out the same day and fixed it immediately at no charge even though I was a few weeks past my warranty. Great Customer Service!! Highly recommend !
They came in and replaced a broken spring on my garage door, gave me an upgrade, and did it in just under 90 minutes. Great service and price. The tech was very professional and knew his stuff. If I ever need any overhead door work again, I will call Bluegrass.
Excellent service! Our garage door coil spring snapped and we couldn't get out of the garage for 2 days. Bluegrass, despite being fully booked, made the time to come to our house and fix it at a very reasonable price. I highly recommend this company! Thank you!
